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Pricing

Choose the level of visits to see your price for each product
check 20% yearly discount applied
Save 20% with a yearly subscription
Analytics

Intuitive analytics, yet as powerful as you need it to be. Measure traffic, behaviour, marketing, and conversions without intruding on your visitors' privacy.

with 10% bundle discount
  • 0 actions/month The number of actions that can be tracked. Actions are counted as pageviews and events.
  • 48 months data retention We keep your data for 48 months
  • Unlimited users Invite as many colleagues as you want. Collaborate freely.
  • Survey based segmentation Segment your analytics data based on user role, purpose, comments, or any other survey response data
  • Marketing and conversion analysis Goals, conversion data, and funnels. Analyse campaigns by name, source, ad keywords, medium, content, id, placement, and external search keywords.
  • Advanced analysis features Includes media-, form-, -crash, e-commerce, and SEO analytics
  • Broken links checker Checks all your links
  • Cookieless tracking Track all visitors, not only the ones who accept cookies
  • API and integrations Connect Extellio to your other tools
  • Custom user permissions (Enterprise feature) Control who can access which modules and data sources. Contact us for an Enterprise quote.
  • Custom DPA (Enterprise feature) Custom Data Processor Agreement. Contact us for an Enterprise quote.
UX surveys

Understand who your users are, their intents, issues, and experiences. Get feedback on specific pages or functionality. High response rates and compliant around the world.

with 10% bundle discount
  • Unlimited surveys As many ganeral, targeted, and feedback surveys as you need
  • Unlimited users Invite as many colleagues as you want. Collaborate freely.
  • Custom survey design Design surveys to look as you want
  • Several modes and display options Many modes and display options for a smooth respondent experience
  • Survey templates Proven templates to ensure you ask the right questions in the right order
  • Advanced triggers Trigger surveys on source, time, pageviews, events, conversions, UTM, and any other analytics data
  • Analytics based segmentation Segment your survey responses based on source, pageviews, events, conversions, UTM, and any other analytics data
  • Automated reports Automated report sent to your inbox on a regular basis
  • API and integrations Connect Extellio to your other tools
  • Custom user permissions (Enterprise feature) Control who can access which modules and data sources. Contact us for an Enterprise quote.
  • Custom DPA (Enterprise feature) Custom Data Processor Agreement. Contact us for an Enterprise quote.
Heatmaps & recordings

Make your visitors come to life and see things from their point of view. Optimise mobile and desktop experience and smoothen user journeys for higher conversion.

with 10% bundle discount
  • 0 heatmap samples/day The number of heatmap sessions recorded. Your heatmaps will stop collecting data when limit is reached. Contact us for a limit increase.
  • 0 session recordings/day The number of sessions recorded. Your sessions recording will stop collecting data when limit is reached. Contact us for a limit increase.
  • Unlimited heatmaps As many heatmaps as you want
  • 12 months data retention Sampled data is kept for 12 months
  • Unlimited users Invite as many colleagues as you want
  • Analytics based segmentation Segment your heatmaps based on source, pageviews, events, conversions, UTM, and any other analytics data
  • Survey based segmentation Segment your heatmaps based on user role, purpose, comments, or any other survey response data
  • Custom user permissions (Enterprise feature) Control who can access which modules and data sources. Contact us for an Enterprise quote.
  • Custom DPA (Enterprise feature) Custom Data Processor Agreement. Contact us for an Enterprise quote.

Get started with a free trial

You get access to all products during the trial. No credit card needed.
When you upgrade, you can choose the products you want to keep using.
Any questions about how Extellio would work for you?
Want to get started straight away and try it on your website?
Start your free trial

Please note that if you already have an Extellio account and want to upgrade or add a new website, you need to log in to your account and do it from there.

Common questions

Products

What does the free trial include?
The free trial includes all three products with the same features as are available in the paid versions. It has a volume limit of 800 000 visits.
What do I commit to when signing up for a free trial?
In essence, nothing. You can use Extellio for free during the trial period. There is no automatic upgrade at the end of the free trial and no charges until you actively upgrade to a paid license. 
We already have analytics. Can we run Extellio analytics in parallel?

Yes, keep your current analytics software if you want to. It's no problem to run two in parallel.

If you don't use Extellio analytics, you will lose the option to segment your other data based on analytics events.

A license covers one website. How is a website defined?
A website is defined as the domain name, including all top-level domains, subdirectories, and paths you might use. Subdomains require a separate license
Do you have a full license specification?
Certainly, it's here: https://www.extellio.com/plans

License levels/volumes

What is the bundle discount?
We give a 10% discount if you use all three products. The price shown above includes the bundle discount.
What are visits and how do I find out how many I have?

The number of visits (or sessions) to your website where at least one page has been loaded. It's not the same as unique visitors. If you have any type of analytics installed you'll see it there or it should be available in your CMS. Look for "sessions" or "visits".

Please note that a visit/session times out after 30 min. Any visitor staying longer will begin a new session after 30 min.

What are actions in analytics?

An action is recorded every time a visitor:

  • visits or loads a page,
  • performs a search on the website search,
  • clicks on a download or external link.
  • and when an event is tracked.

During a free trial, you'll get exact data on the exact number of actions your website generates. 

Extellio includes 4 actions per visit, which covers the need for more than 99% of all websites. If your website generates more actions than what's included, we'll add a small charge. See below regarding what happens when you reach the volume limit.

To calculate the no. of actions from Google Analytics 4 data, take: [the no. of events]

 

What are heatmap samples?

Samples are the pageviews that are captured for a heatmap. 

Session recordings capture full sessions (all pageviews in one session).

Extellio includes the capture of 30% of all visits spread out per day of a month. When the limit is reached, the sampling will stop, and you'll get notified.

Please contact us if you need more samples than are included in your plan.

What does the number of sessions for session recordings mean?

Session recordings capture full sessions (all pageviews in one session).

Extellio includes the capture of 6% of all visits spread out per day of a month. When the limit is reached, the sampling will stop, and you'll get notified.

Please contact us if you need more sessions than are included in your plan.

What happens when we reach the set license level/volume?

If you're on the free plan, Extellio will stop collecting data when you reach the limits of the different plans.

If you're on a paid plan for heatmaps & session recordings, Extellio will stop collecting data when you reach the set level of samples and/or recordings.

If you're on a paid plan for analytics, Extellio will keep collecting data above the set level of actions. You will be charged retroactively for the extra volume at the same price/volume as on your chosen level of actions.

If you're on a paid plan for surveys, Extellio will keep collecting data above the set level of visits. You will be charged retroactively for the extra volume at the same price/volume as on your chosen level of visits.

Billing

Do I need to add credit card details to start a free trial?
No, you don't. Your trial will end at the set date, and you won't be charged if you don't upgrade.
Can I pay by invoice?
The default payment method is by credit card. If you want to pay in any other way, it's possible but subject to approval.

Compliance

Is Extellio GDPR & CCPA compliant?
Yes, in every way! Read more here
Can I sign a custom DPA with Extellio?
We sign custom agreements with enterprise customers. Please contact us for more information.

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Analytics

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Malmö office

Djäknegatan 9

211 35 Malmö

+46 (0)40 44 10 10

Stockholm office

+46 (0)8 88 20 20

Extellio International AB, Djäknegatan 9, 21135 Malmö, Sweden